Legal and regulatory information

Legal information

Roman Miniailov dba VisioForge

Email : support@visioforge.com

VAT ID : ESZ0362544T

Address : Spain, 48012, Bizkaia, Bilbao

Privacy policy

At VisioForge, we are committed to protecting your privacy. Our Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to ensure your data is secure. We adhere to all applicable data protection regulations, including the General Data Protection Regulation (GDPR). For more detailed information, please refer to our Privacy Policy.

Refund Policy

We strive to ensure our customers are satisfied with their purchases. If for any reason you are not completely satisfied, you may be eligible for a refund. Our Refund Policy provides detailed information on the eligibility criteria and the process for requesting a refund. To learn more, please read our Refund Policy.

Support Service Level Agreement (SLA)

Our Support Service Level Agreement (SLA) defines the level of service you can expect from VisioForge. This includes response times, support availability, and the process for resolving issues. We are dedicated to providing prompt and efficient support to ensure your experience with our products is seamless. For more information, please review our Support SLA.