VisioForge

Cookie Policy (EU)

Last Updated: January 10, 2025

This policy applies to all VisioForge websites and services accessed from the European Union.

Introduction

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

Cookies We Use

Technical Cookies

We use technical cookies to show our website, to make it function correctly, create your user account, sign you in, and manage your bookings. These technical cookies are mostly necessary for our website to function properly.

Statistics Cookies

We also use cookies to get insights into how our website is being used and how effective our marketing campaigns are. We might also use this data to tailor our website or application for you in order to enhance your experience.

Marketing Cookies

We use these for our marketing purposes. With the help of these cookies, we and third parties we work with, can show you offers that may be relevant for you based on your past website usage.

Authentication

Verify user accounts and prevent fraudulent use of login credentials

Functionality

Remember preferences, language settings, and region selections

Analytics

Understand visitor interactions to improve our services

Performance

Monitor website performance and identify technical issues

Cookies Placed

We use the following services that may place cookies:

  • โ€ข Google Analytics - Website analytics
  • โ€ข Google Ads - Marketing and advertising
  • โ€ข Hotjar - User behavior tracking
  • โ€ข Facebook Pixel - Social media marketing
  • โ€ข CloudFlare - Security and performance

Some of these services may share data with their partners for advertising purposes.

Cookie Categories Detailed

Essential Cookies

These cookies are essential for the proper functioning of our website. Without these cookies, the website would not work properly.

Session Cookie

Maintains user session state across page requests

Duration: Session

Security Token

Protects against Cross-Site Request Forgery attacks

Duration: 24 hours

Load Balancing

Ensures website stability by distributing traffic

Duration: Session

Analytics Cookies

These cookies collect information about how you use our website, which pages you visited and which links you clicked on.

Google Analytics (_ga, _gid)

Tracks and reports website traffic

Duration: 2 years

Hotjar (_hjid)

Records user sessions for analysis

Duration: 1 year

Preference Cookies

These cookies enable a website to remember information that changes the way the website behaves or looks.

Language Preference

Remembers your selected language

Duration: 1 year

Theme Settings

Stores your display preferences

Duration: 1 year

Cookie Consent

Records your cookie consent choices

Duration: 1 year

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising.

Google Ads Conversion

Measures ad campaign effectiveness

Duration: 90 days

Facebook Pixel (_fbp)

Tracks conversions from Facebook ads

Duration: 90 days

Consent

When you visit our website for the first time, we will show you a popup with an explanation about cookies. As soon as you click "Accept all", you consent to us using all cookies and plug-ins as described in this cookie policy. You can also manage your cookie preferences via your browser settings.

Managing Cookies

You can withdraw your consent at any time. You can do this by deleting cookies via your browser settings or by adjusting your preferences in our cookie consent tool.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser. You can obtain up-to-date information about blocking and deleting cookies via the browser help function.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • โ€ข Right to access your personal data
  • โ€ข Right to rectification of inaccurate data
  • โ€ข Right to erasure ('right to be forgotten')
  • โ€ข Right to restrict processing
  • โ€ข Right to data portability
  • โ€ข Right to object to processing
  • โ€ข Right to withdraw consent at any time

To exercise these rights, please contact us at privacy@visioforge.com

Contact Details

For questions about this cookie policy or your privacy rights, you can contact us:

VisioForge

Email: privacy@visioforge.com

Website: www.visioforge.com

This policy is synchronized with our Privacy Policy and updated regularly to reflect changes in regulations and our practices.